For ages 21 and above

8tm Responsible Gaming — Protect Yourself

Play for fun, not under pressure. 8tm believes that playing in a safe and aware environment is what makes it genuinely enjoyable. On this page you will find how to set limits, recognise warning signs, and get support when you need it.

21+ Only 24/7 Support SSL Encrypted Bangla and English Support

Why Responsible Gaming Matters

Online betting and casino games are a form of entertainment. But when they go out of control, personal, family, and financial problems can follow. 8tm wants every member to play with awareness — to know when to stop, and to set the right limits for themselves.

Under 8tm's Terms and Conditions, the minimum age to use the platform is 21. Opening an account or playing games is strictly prohibited for anyone below this age. If there are minors in your household, please activate parental controls on your device.

8tm has a number of self-control tools to help keep every player safe. Using these tools, you can set deposit limits, session time limits, and arrange to close your account entirely if needed. For any general information about 8tm, you can read our About Us page.

Play for Entertainment Only

Do not treat betting or casino games as a source of income. It is a form of entertainment — like watching a film or playing sport — where you should only spend what you can afford to lose without it affecting your household.

Set a Budget in Advance

Decide how much you will spend each week or month before you start, and never go beyond that limit. Placing larger bets to chase money you have already lost is a dangerous habit.

Take Breaks and Come Back with a Clear Head

Never play when you are tired, stressed, or acting on emotion. Taking regular breaks keeps your mind sharp and helps you avoid poor decisions.

Keep Up with Other Responsibilities and Relationships First

Family, friends, work, and health always come before gaming. If you notice that playing is affecting those relationships, it is time to stop.

Self-Control Tools

After logging in to 8tm, you can activate any of the tools below from your account settings. Use these features to manage your own gaming habits.

Deposit Limit

Set how much you can deposit per day, week, or month. Once set, reducing the limit takes effect immediately; increasing it requires a waiting period.

Session Time Limit

Set a maximum amount of time you can play in one sitting. When the set time is up, the system will automatically log you out.

Cooling-Off Period

If you want a short break, choose a cooling-off period. During this time you will not be able to log in — you can select anywhere from 1 day to 6 weeks.

Self-Exclusion

If you need a longer break, use the self-exclusion tool. Once activated, your account will be fully closed for a set period and you will not receive any promotional messages.

Activity History

View your deposit, withdrawal, and betting history at any time. Reviewing your own patterns makes it easier to understand your gaming behaviour.

Reality Reminder

After a set amount of time, a notification will appear on screen reminding you how long you have been playing and how much you have spent.

Contact 8tm's 24/7 live chat support to set or change any tool. Our team is ready to help in both Bangla and English.

Warning Signs of a Problem

Watch for the signs below to check whether your gaming habits are becoming a problem. If more than one applies to you, please seek help.

Feeling a constant urge to place bigger bets to recover money you have lost — known as "chasing losses".

Spending beyond your set gaming budget or using money meant for household needs on betting.

Hiding your gaming from family or friends, or lying about it.

Repeatedly trying to stop playing but failing to do so.

Neglecting work, studies, or family responsibilities to focus on gaming.

Using betting or gaming as a way to cope with stress, anxiety, or loneliness.

Loss of sleep, irregular eating, or declining physical health due to gaming.

Taking on debt or selling valuables to cover gaming expenses.

Check Yourself

Answer the questions below honestly. If three or more answers are "yes", it is wise to seek professional support.

Have you spent more time or money on gaming over the past few weeks than you intended to?

Have people close to you expressed concern about your gaming habits?

Do other thoughts disappear from your mind when you are planning to play or while you are playing?

Do you feel irritable after a loss, and restless when you stop playing?

Have you borrowed money from family or friends to cover gaming costs, or considered doing so?

Have you tried to take a break from gaming but failed repeatedly?

These questions are not a substitute for a medical assessment — they are simply a tool for self-awareness. For more information, you can visit our FAQ page.

8tm's Commitment — A Safe Gaming Environment

8tm believes that building a responsible gaming environment is not just a matter of rules — it is a genuine commitment to our members. Our goal is to provide a safe, transparent, and respectful platform for everyone.

Where to Get Help

If you or someone you know is struggling, there is no need to face it alone. Help is available through the following.

8tm Live Chat Support

Contact 8tm's 24/7 live chat support. Help is available in Bangla and English — our team is always ready to assist with setting self-control tools, requesting a cooling-off period, or applying for self-exclusion.

Contact by Email

If you prefer not to speak directly, send us an email. 8tm's support team replies in Bangla and handles your matter with complete confidentiality. Email address: [email protected]

Family and Professional Advice

Talk to a trusted person in your family. If needed, seek help from a mental health specialist or counsellor. There are a number of public and private mental health services in Bangladesh — contact a nearby hospital or community health centre.

Remember — Asking for Help Is a Sign of Strength

It is possible to overcome a gambling problem, and many people do so successfully. Take the first step — never hesitate to get help for yourself or someone you know. You are not alone.

Protecting Minors

You must be at least 21 years old to play at 8tm. Age is verified when an account is opened, and additional documents may be requested in cases of doubt.

If there are children or teenagers in your household, use parental control software on your device. Browser and operating system filter settings can be used to block access to gambling-related websites. Never share your password or account details with other members of your household.

8tm is an entertainment platform for adults only. In line with our Privacy Policy, protecting users' personal information is our priority.

Responsible Gaming FAQs

After logging in to your account, go to "Account Settings" or the "Responsible Gaming" menu to set a deposit limit. Reducing a limit takes effect immediately. Requests to increase a limit have a waiting period — this is intentional, to prevent decisions made in the heat of the moment. Contact our live chat for assistance.

No. Once self-exclusion is activated, your account will be deactivated and you will not receive any bonus offers, promotional emails, or marketing messages from 8tm. Requests to reactivate your account before the self-exclusion period ends will not be accepted.

Talk to them calmly and without judgment — let them know you are concerned. Encourage them to see a professional counsellor or mental health specialist. Avoid giving them money if there is a chance it will be used for gambling. Take care of your own wellbeing too — dealing with a loved one's problem is hard on you as well.

No, under no circumstances. Opening an account or playing games is strictly prohibited for anyone under 21. If any inconsistency is found during age verification, the account will be suspended immediately and deposited funds will not be refunded.

A cooling-off period is a short-term break — typically from 1 day up to 6 weeks — during which your account is temporarily closed. Self-exclusion is longer-term — options range from several months to a permanent closure. If you feel the problem is serious, self-exclusion is the right choice.

Yes. 8tm uses SSL-encrypted connections and all personal data is stored with strict security measures. Any request to use responsible gaming tools — whether setting limits or self-excluding — is handled with complete confidentiality.